1. #1
    Unregistered

    Contacts disappeared after synchronizing with Microsoft Account in Lumia 920?

    Hello, am using Lumia 920 windows based mobile phone, before i connected to microsoft account I have saved all my contacts to the device.
    But when i have connected to microsoft account through the device, all the contacts disappeared which are saved to device. I don't know exactly whether they are hidden or erased.
    Kindly give a solution for this issue.

  2. #2
    samerjeet singh Array
    Join Date
    Dec 2012
    Posts
    132

    Re: Contacts disappeared after synchronizing with Microsoft Account in Lumia 920?

    The contact may be disapperadif they sre hideenif they are deletedfirst of all be sure that they are not deleted tha use following steps to see your contact1 goto main menu2 click on setting option3 goto sync contact4 there click on the option button5 than click on icon show hidden6 than click ok in dialog box and your sontact will be shown to you.

  3. #3
    skrillex Array
    Join Date
    Feb 2013
    Posts
    451

    Re: Contacts disappeared after synchronizing with Microsoft Account in Lumia 920?

    Hi,
    Your accounts have not deleted they have just got HIDDEN.
    So in order to gain them back,Just do the following:
    Goto Settings.
    Click on SYNC CONTACTS.
    There click n SHOW HIDDEN.
    Click on OK.
    That`s ir......
    Your contacts will now be restored....
    Hope this helps....

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