1. #1
    Unregistered

    Fix for Kaspersky 2013 installation problem in Windows 8

    I recently got the latest Kaspersky 2013 installation CD to use it for my Windows 8 and in the outer cover it said it is supported for WIndows 8 but now when I tried to install it just says the Operating system is not supported. What should I do now? Is there any workaround available to install the game now? Can you please help?

  2. #2
    mayank sb Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    hi,
    check with wat version of windows 8 is ur cd compatible.
    also check that the cd is not some other and its the same that u should get with the outer cover.
    sometimes the shopkeepers might have changed the cd and kept the duplicate in that.
    so check what is written on the disk if it is compatible with windows 8 then u go to vendor and ask for exchange.the cd might have been corrupted.
    in this there is no problem with ur system.
    good day.......

  3. #3
    aditya807 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello....

    Kaspersky installation problem might be caused due to these reasons......

    =====>Windows 8 does not allowing you to install.
    =====>Kaspersky installation setup does not in the form of as Windows 8 system support.
    =====>You have corrupt kaspersky.
    =====>Due to system infected file.

    To install kaspersky try these steps..............

    =====>Download new fresh kaspersky setup with With windows compatible.
    =====>Install that into your system.
    =====>If you still have problem than go to next steps.....
    =====>this problem might be caused due to infected file.
    =====>Run Windows Troubleshooter.
    =====>Windows Troubleshooter will find and fix all error that made issue automatically.
    =====>Now try to install again.


    Hope this will help you................

  4. #4
    pushp Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello !!

    if it is saying that this will support on windows8 and is not supporting on windows8.
    so,first of all try to ensureits compatibility and than try to run as follows:-

    1.put the cd int CD drive.
    2. open it from my computer.
    3.select the setup file.
    4. right click on it.
    5.selct run as >> administrator.

    now your setup will ask you for CD key
    just put it in and then your Antivirus will be installed.
    Pushp Singh

  5. #5
    007 ozvert Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello dear.....
    first check whether the CD support your OS.
    If not so contact the care through email address on your CD.
    Explain the details and problems with that.
    Then they will ask you for scanned copy of bill then submit it .
    Then they will provide you a download link of you and also mail you the key.
    Now download the software and install it and then register it.
    Kaspersky-Internet-Security-2013.jpg
    Hope you may understand..............

  6. #6
    avikiit Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    The CD provided along with the kaspersky antivirus might not be supported in the windows 8..
    Go to the official site of Kaspersky and download the version for windows 8..
    I am providing the link to download the program
    Link:http://www.kaspersky.co.in/trials

    then install it will surely work..
    Thanking you..

  7. #7
    mahhiads Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello Friend,

    Just Follow Some Steps Are :

    >> If They Not Allow For Installation Than Checked All The Requirement Carefully

    >> Than If They Write That CD' Antivirus Supported The OS Than

    >> Contact With The Service Center And Tell The Problem

    >> Than They Send The New CD Of Antivirus By Replacing Of Current CD

    >> So Used That And That Will Be Installed Successfully.

    I Hope That Info Is Usefully

  8. #8
    ankit90 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Well dear this problem might be happening because of the following reasons.
    <>the software you have installed may have some corrupt data or it is not compatible with your device.so exchange the cd and reinstall it.
    <>this problem may be occuring because of the virus files present in your device so try to delete them and then see.
    <>also clear all your cache memory and restart your device after that.
    Thank you

  9. #9
    Samara Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    There might several reasons for you problem

    Just follow these to resolve you issue

    1:Whether on the cover it have written false so complaint to the product supplier

    2o check again it is not supported to the operating system

    3:If you can't get a new copy you can use it in compatible mode

    4:Try some another version by updating the software

    That's all!

  10. #10
    skmskm93 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    You know that there is inbuild antivirus hat comes with window 8 that is known as windows essential. This is the best antivirus as it is user friendly and removes all malware and virus without affecting the files.
    But if you want to install it then you have to first uninstall the windows essential and then download kaspersky and install it and after installing successfully restart your PC.

    Good Luck

  11. #11
    Kenny70 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    First suggestion : go to the software seller and tell him the situation and change the CD.

    Windows8 is a very sensitive and specific Operating System, that verifies all aspects including compatibility issues in order to keep the system healthy and away from virus infection.

    Windows 8 too is not yet foolproof and many a bugs and abnormalities are still found, so it is not clear which of Windows 8 version you are having in your computer, yet there can be windows own issues too that may lead to such a comdition that you are in now.

    You can contact www.caspersky.com and lodge your complain regarding and they can validate your software immediately.

  12. #12
    venki Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    hello friends..

    to solve the problem:

    @ first of all,check whether previous versions will be there are not

    @ if there Uninstall

    @ restart your computer

    @download and install the CCleaner from internet

    @ run ccleaner it will delete all cookies and cache memory and Temporary files

    @now install the Kaspersky Antivirus

    @ your problem will be solved

    all the best


  13. #13
    adityamahan Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hi it seems that the artitecture of the program is different i.e you are installing 32 bit on a 64 bit or vice versaTo get rid of the problem follow these steps1. Goto kapersky official page2. Download the kapersky for windows 83. Now install the antivirus4. Now attempt to register it using product key you got in your dvd case5. Your product shall be activated

  14. #14
    palugulamadhu Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello Friend,
    As KASPERSKY 2013 was Compatible with Windows 8 and its one of the best Antivirus Which would Recommend for every one.

    So, far with your Issue, first try to clean up all your temporary and other Junk files

    After that, Uninstall the Previous Kaspersky version and Install new one. If again the problem persists do so like this:

    1) Right click the Kaspersky setup file and tap on Properties

    2) A new window will pop out then tap on Compatibility tab

    3) Check the box Run this program in Compatibility Mode

    4) Click Apply and Ok

    Now, you can able to install without any errors, Thank you.

  15. #15
    sandeeprawat Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello Guest,

    Well may be the version that you are using to install in window's 8 is outdated or old version that mean's it is not compateable with window's 8.So for solving this problem i recommended you to visit to kaspersky's official website and download antivirus which support's window's 8 operating system.
    After downloading you can install it in your system without any issue.

    Happy to help you....
    Thank you......

  16. #16
    arunwillbe1 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hi friend,

    Installation process is important process.If you made any mistakes then it will lead to installation error.Here i mentioned the clear steps how to install the kaspersky application without errors.

    +++ Steps to install the kaspersky application without error :

    1. First of all turn on the windows 8 system.

    2. After turn on download or transfer the kaspersky application to your system.

    3. Now locate the application where it is stored.

    4. After locating select it and tap the options by right clicking on mouse.

    5. In options you will see the run administrator option.So,tap it.

    6. After tapping installation process will start.So,wait until it completes.

    7. In installation process accept the terms and conditions.

    Finally restart the system after completing and use it.

    Thank you........................

  17. #17
    brar22 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello Friend,

    You recently got the latest Kaspersky 2013 installation CD to use it for your Windows 8 and in the outer cover it said it is supported for WIndows 8 but now when you tried to install it just says the Operating system is not supported.

    Firstly scan your systen windows defender and ifected file remove esaily.

    Then your insert the kespersky antivirus installation dc,after this please open the my computer and run this setup.

    Now you install the normally and after this restart your system.

    Now firstly connect your system with internet and update ,

    After this please full scan your system and after scaning complete you restart your system.

    Now you use the your system normally.

    I hope this information usefull to you.......

    Thanxxx........

    Brar22,

  18. #18
    sunny12337 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hi dear friend..............

    It might be the compatibility issue..........and for the solution follow below lines

    first of all go to the location of Kaspersky folder

    then right click on Setup file and choose Troubleshoot compatibility

    Now click on Try Recommended settings option

    Then click on START PROGRAM button...and follow onscreen instructions for the installation

    after the completion of ....installation ........ click NEXT button at the program compatibility window

    after that click on YES, save this settings for program option

    and if you have any problem in the installation ..... then choose No, Try again using different settings option

    ALL THE BEST!!!!!!!!!!

  19. #19
    omkar mohapatra Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    this is not being supported due to any of the following reasons:

    1.The windows 8 which you are using may be a trial one like "windows 8 consumer preview","windows 8developer preview" or "windows 8 release preview".
    2.May be your Kaspersky 2013's setup.exe is corrupted.

    so follow the steps by which you can install it in your PC:
    Download the latest version of kaspersky setup from kaspersky's official website.
    then install it into your PC.
    then it will ask you the serial key,type the key which is given in the disk cover of kaspersky's installation disk
    then restart your PC

    after restarting your PC the kaspersky will be successfully installed in your PC.

  20. #20
    Dark knight Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello hi..

    First of all make sure that the setup file is complete and not corrupted .


    now see that whether it is a full version or a trial version which is valid only for few days .

    so, better download the latest and full version with the product key or purchase it .


    now double click on the setup file to start the installation.

    Accept all the Terms and license .

    There after Restart your device .



    Thank you...

  21. #21
    mitali0811 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hi friends,
    To solve this problem check the below steps:=

    1> First check your system operating system 32 bit or 64bit.
    2> Then check whether your kaspersky is compatible with that windows or not.
    3> If not then replace that antivirus and buy supported antivirus for your system.
    4> Then install it into your system and reboot.
    5> After reboot it will work fine and enjoy.

    Thanks & Regards.

  22. #22
    omkar Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hi
    The setup which you are using is not at all compatible with Windows 8
    So, go to the official website of kaspersky then there download the Latest version of kaspersky antivirus
    Then after downloading the latest kaspersky antivirus's setup double click on the setup and follow the steps and install it in your PC
    Then it will ask you for the activation key there enter the key which you have while purchasing the old kaspersky's pack
    Then restart your PC
    All the Best

  23. #23
    sunny Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Hello friend,


    I have the solution for your problem just do as i say...........................

    1.There are many versions released in Windows 8.

    2.Firstly the preview version released and later Pro and Ultimate versions are released.

    3.So check which version are your using.

    4.If you are using the preview version then it will not work because the preview version have no that much features.

    5.So you get to the Pro or Ultimate version and then try to install it.

    I hope by doing as i said you can solve your problem.

    Have a nice day..............................

  24. #24
    sivasakthivel Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    **Regarding this problem**

    YOU CAN UN-INSTALL ALREADY TRY TO INSTALLED MEANS:
    *you can try to install kaspersky 2013 in your system..
    *it load and install process are goes means, some of the kaspersky 2013 files are installed may possible(like icons, etc..)..
    *so once you can un-install the already installed kaspersky 2013 application files..

    RE-INSTALL NEW KASPERSKY ANTI VIRUS:
    *go and search free download KASPERSKY 2013 supported with windows 8 system.via internet...
    *and install your system..
    *and also update currently your anti virus via internet..
    *once you can apply update option on kaspersky 2013..
    *it automatically update and install some files..
    *now your kaspersky 2013 antivirus file to support your system with protect mode..

    it surely help you..
    thanks..

  25. #25
    rkv Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    dear friend
    it is not big problem so please try these step
    first of all check the whether previous version will be there are not if there uninstall
    and restart your computer
    and then download and install the c cleaner from internet
    and run c cleaner it will delete the all cookies and cache memory and temporary file
    and then install the Kaspersky antivirus
    i hope your problem will be solved by any issue ,,,,,,
    thanks

  26. #26
    Director Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    >hi friends
    >follow the below steps
    >first of all insert the cd into the cd drive
    >now open it in my computer
    >now select the setup file
    >now right click on it
    >now select as run
    >now select the administartor
    >now setup will be ask you for cd key
    >now key put it in
    >then your antivirus will be installed
    >i hope this information help you
    >all the best

  27. #27
    sai215 Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Re: Fix for Kaspersky 2013 installation problem in windows 8

    Dear friend,

    Follow the steps :-----------

    # First of all turn on the windows 8 system.
    # After turn on download or transfer the kaspersky application to your system.
    # Now locate the application where it is stored.
    # After locating select it and tap the options by right clicking on mouse.
    # In options you will see the run administrator option , tap it.
    # After tapping installation process will start.So,wait until it completes.
    # In installation process accept the terms and conditions.

    Finally restart your system after completing and use it...
    I hope this information help
    all the best...............

  28. #28
    sgvm Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    Dear friend,

    Firstly, you must ensure that your Kaspersky Antivirus is compatible with Windows 8 OS.

    Actually, Windows 8 is newly released OS by Microsoft.

    So, some of the softwares may not be compatible with Windows 8.

    In this case, you must refer to the latest version of Kaspersky that is compatible with Windows 8.

    Or you may try with any other antivirus like AVG, Avira, etc.

  29. #29
    ashu Array
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    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    hello friends,
    firstly go for compatibility check if your kaspersky version is supported by win 8 ..
    if not,download the latest compatible version of this antivirus from websites like filehippo.com..
    right click on the set up file and run the setup in compatibility mode..
    your antivirus will be installed..
    all the best...

  30. #30
    Hard Array
    Join Date
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    8

    Re: Fix for Kaspersky 2013 installation problem in Windows 8

    The processes of Installation Kaspersky antivirus software in windows 8 is given below:-

    1.Delete all old/uselss/files folders from the windows 8.

    2.Restart your windows 8.

    3.After that go to control panel then you will see apps.

    4.Select the kaspersky then uninstall the app.

    5.Next you go to download new version kaspersky app from the genuine website.

    6.Before downloading use fast internet services to avoid interruption.

    7.After the completion of downloading install the kaspersky app successfully.

    Thank You,

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