1. #1
    Unregistered

    How can I fix the issue of installing apps via Windows 8 store?

    Hi, i am having issue if trying to get apps via windows store in my newly bought windows 8 laptop. Actually, while reinstalling programs in my windows 8 then getting an error code 80073cf9 on screen. What is the issue, can anyone fix it soon? Help me please!!

  2. #2
    Support Array
    Join Date
    Nov 2012
    Posts
    850

    Re: How can I fix the issue of installing apps via Windows 8 store?

    In this situation, you should recreate ‘AUinstallagent’ folder in your windows 8. Follow the procedure:

    Step 1: Open run command windows by pressing Windows key+R
    Step 2: Type %windir% and hit Enter
    Step 3: You will see Windows folder and navigate to AUInstallAgent

    * If unable to see or, missing windows folder then create New folder
    Step 4: Rename folder as ‘AUinstallagent’
    Step 5: Restart your system and try to install Apps

    * If you have already ‘AUinstallagent’ folder then reset Windows store cache
    Step 6: Right click on start screen at bottom left hand corner
    Step 7: Now, click on Run
    Step 8: Type WSReset.exe and hit enter

    You windows store cache will be cleaned.

  3. #3
    arunwillbe1 Array
    Join Date
    Dec 2012
    Posts
    914

    Re: How can I fix the issue of installing apps via Windows 8 store?

    Yes friend,

    You can fix the isue of installing apps via windows 8 store.For this you need to follow below instructions

    +++ Instructions to fix issue of installing apps :

    1. Tap the main screen in your windows 8 store.

    2. Now move towards the start up menu and tap the run command.

    3. After tapping the run command type the word %windir% and press enter.

    4. Now windows folder will visible and move towards and auinstallagent.

    5. If you not able see the windows folder then create the new folder.

    6. If you have the account then rename and restart the system and try to install new apps now.

    Thank you...........

  4. #4
    window Array
    Join Date
    Dec 2012
    Posts
    235

    Re: How can I fix the issue of installing apps via Windows 8 store?

    ================================================== =================================================

    You need to clear the store cache:

    :: First go to the start-up screen.

    :: Then press window icon with R letter.

    :: Once window is open then type the word “WSReset.exe” and press the OK.

    :: After doing that your windows store cache will be clear.

    :: And press to OK and then allow restarting your system OK.

    :: Now you again install the apps.

    ================================================== ================================================== =

+ Reply to Thread

Similar Threads

  1. Network connection timed out issue when trying to access Windows store
    By Unregistered in forum Windows 8 Tips and Tricks
    Replies: 6
    Last Post: 18-09-2013, 12:15 AM
  2. How to fix the issue of not accessing Windows 8 Metro Apps?
    By Unregistered in forum Windows 8 Tips and Tricks
    Replies: 3
    Last Post: 28-07-2013, 08:59 AM
  3. Why Windows Store Apps are not installing in Nokia Lumia 822?
    By Unregistered in forum Windows 8 Tips and Tricks
    Replies: 3
    Last Post: 28-03-2013, 09:47 PM
  4. Fix for the error that occurred to download apps from Store on Nokia Lumia 920?
    By Unregistered in forum Windows 8 Tips and Tricks
    Replies: 2
    Last Post: 20-03-2013, 04:55 PM
  5. Issue while not able to purchase Apps from Windows 8 store
    By Unregistered in forum Windows 8 Tips and Tricks
    Replies: 3
    Last Post: 27-01-2013, 06:49 PM