1. #1
    Unregistered

    HP envy metro tiles donít respond to touch

    This is definitely a very strange problem that I have with my new HP envy. I bought a mouse and a keyboard along with it when I bought the machine to make working easier but the problem is when I tap on the tiles they do not open but when I click using a mouse they open. This is not supposed to be so, and I need some help with this error.

  2. #2
    VinodKKumar Array
    Join Date
    Apr 2013
    Posts
    201

    Re: HP envy metro tiles donít respond to touch

    Dear friend,

    There be to reason behind this:
    1. The touchscreen of your HP envy is not working. There may be fault in that. Have you checked it carefully before buying? In this case, go to nearest HP Service Centre and replace it.
    2. Touch recognition driver may not be compatible with Windows 8 because your device may be older then Windows 8 during its manufacturing. In this case, you should update your driver with a latest one by visiting HP official website.


    Hoping that this solve your problem.


    Thanks!

  3. #3
    abhijeet2015 Array
    Join Date
    Mar 2013
    Posts
    227

    Re: HP envy metro tiles donít respond to touch

    Hi...........,

    Touch problem arise when ---->
    * There is a virus in device.
    * There is no space in device.
    * Device is too busy.

    -- So do not perform multiple task at once.
    -- If your device is overloaded with too many apps then delete it.
    -- Also delete and make space free in memory.
    -- This will help you in getting the correct thing.

    Thanks

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