1. #1
    Unregistered

    Touchpad mouse stopped working in windows 8 powered toshiba laptop

    As the title suggests,i have Toshiba laptop where i am using windows 8. My touchpad mouse was working fine till the last week. Now it is not working so i bought a new external mouse which works absolutely fine. What's the issue with my touchpad mouse?Is it possible to fix this issue?

  2. #2
    Support Array
    Join Date
    Nov 2012
    Posts
    850

    Re: Touchpad mouse stopped working in windows 8 powered toshiba laptop

    What is the model number of laptop? Actually this kind of issue can occur either due to corrupted/icompatible driver or hardware problem. Make sure that your drive is updated. You can download the latest driver for your laptop by visiting http://www.csd.toshiba.com/cgi-bin/t...t/jsp/home.jsp. If drivers are not compatible with windows 8 then you can install them in the compatibility mode of windows 7. Press "windows key+R",type "devmgmt.msc" and hit the enter button on your keyboard. After that select the "Touchpad driver", right click on it and choose "Properties".You need to uninstall it so click on uninstall tab and click the Ok button. After the completion of uninstallation,restart your computer. Now right click on the setup file of driver and click on Properties>>Compatibility tab. Check the checkbox which says "Run this program in compatibility mode for" and choose windows 7 in the drop down list.Once done,try to install the driver again as Administrator.It should fix your issue. If this method doesn't work for you then the problem is related to hardware.

  3. #3
    Kenny70 Array
    Join Date
    Feb 2013
    Posts
    1,069

    Re: Touchpad mouse stopped working in windows 8 powered toshiba laptop

    This is a simple issue of the Touchpad driver missing , or corruption in it rendering Touchpad useless.

    Log into the website of toshiba, www.toshiba.com, find the drivers section, select a touchpad driver which is Windows8 compatible, download it and install .

    This will provide the laptop with the latest win8 compatible device driver for the touchpad, and solve the problem at once.

  4. #4
    window Array
    Join Date
    Dec 2012
    Posts
    235

    Re: Touchpad mouse stopped working in windows 8 powered toshiba laptop

    -------------------------------------------------------------------------------------------

    For the touch-pad problem you need to check the following points:


    :: Check the touch-pad is not corrupted.If it is then try to reinstall it.

    :: Check the it not not disable from the mouse settings option.

    :: Check your touch-pad driver is not out of date,if it is then go to the device manager
    and update the touch-pad driver.

    :: Try to restore the system,so that your system come to previous stage.


    -------------------------------------------------------------------------------------------

  5. #5
    aditya807 Array
    Join Date
    Dec 2012
    Posts
    742

    Re: Touchpad mouse stopped working in windows 8 powered toshiba laptop

    Hello

    To solve that problem you can go with these steps...

    ===>Turn on your system and press windows + R key combination to activate Run box.
    ===>Under the Run box type Device Manager and press Enter key.
    ===>After that you will get the Device manager window.
    ===>Now select the Mouse option and hit Enter key.
    ===>Now select the Update driver software option and hit enter.
    ===>After that update Touchpad mouse driver software.
    ===>After updating of driver software your problem will solve.

    Try this i hope this will help you...

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