1. #1
    Unregistered

    Unable to access External Hard Drive in windows 8

    I am using windows 8 from last few months and it had work exceptionally well for me. However, I am not able to access data present on my External Hard Drive because windows 8 never detects it. When I connected the same external hard drive to another computer, it works without any issue. What could be the cause and How can i fix it?

  2. #2
    pushp Array
    Join Date
    Dec 2012
    Location
    Bhopal (MP)
    Posts
    870

    Re: Unable to access External Hard Drive in windows 8

    Hello there !!

    the issue you are stating seems to be weired even for me also.
    since the external hard disk or the pen drives are treated as removal
    media only.

    and it must be there that your pen drive is getting detected in windows 8
    but coming to the hard disk it is not getting detected.

    so what might be the issue that :

    either your that particular port is not active or there is
    something happened with the wire of the hard disk.
    or you have set any permission regarding any external media.

    so i will suggest you to have first look on the configuration related to the
    hard disk and then try to plug the device once more.

    hope i am clear to you.
    thanks for posting in EALP.
    Pushp Singh

  3. #3
    brar22 Array
    Join Date
    Jan 2013
    Posts
    910

    Re: Unable to access External Hard Drive in windows 8

    Hello friend,

    Its not a big problem,please go to the your windows 8 system desktop,

    After this please open the control panel and then open the system and security,

    Then open the device manager and update the usb driver,

    Now restart your system and connect your external hard drive and you use the normally,

    I hope this information usefull to you,

    Brar22,

  4. #4
    arunwillbe1 Array
    Join Date
    Dec 2012
    Posts
    914

    Re: Unable to access External Hard Drive in windows 8

    Hi friend,

    Due to some common reasons you are unable to access the external hard drive in windows 8.Some of the reasons are

    ---> Due to loose connection you are facing this issue.

    ---> Due to connecting ports not working in windows 8.

    ---> Due to connecting usb cable is damaged and not working.

    ---> Due to presence of malwares the external hard drive is not detecting properly.

    +++ Remedies to follow to resolve the unable to access external hard drive in windows 8 :


    1. If loose connection exists then re-insert properly.

    2. If connected cable not working then change to new cable.

    3. If malwares causing this issue then remove the malwares and connect.

    4. If connecting ports not working then repair it and connect.

    Thank you...............

  5. #5
    mitali0811 Array
    Join Date
    May 2013
    Posts
    697

    Re: Unable to access External Hard Drive in windows 8

    Hi friends,
    To solve this problem check the below things:

    Your pen drive is working with windows 8.
    But your external hard disk drive is not working.
    Check your hard disk data cable to the other system.
    If not detect then replace your hard disk data cable.
    If detected to the other system then update your usb driver from the internet.
    Then your problem will be solved and enjoy.

    Thanks & Regards.

  6. #6
    sunny Array
    Join Date
    Dec 2012
    Posts
    307

    Re: Unable to access External Hard Drive in windows 8

    Hello friend,


    I have the solution for your problem just do as i say......................

    1.Firstly check that all the cables of the USB port had connected well.

    2.Or this can be the problem of your external drive.

    3.So you try to connect it to the another system.

    4.If it works there then the problem is with your USB port or the drivers.

    5.So you try to update the USB drivers if still have any problem then it is hardware problem try to get it repaired.

    Have a nice day.......................

  7. #7
    mechine Array
    Join Date
    Dec 2012
    Posts
    860

    Re: Unable to access External Hard Drive in windows 8

    Hello dear Dude

    You just try to follow the below instructions to fix this issue

    <> First choose to select on "Start " menu and then Go to tap on "Control panel "

    <> There you can see the "System and security " option and fin out the "Device manager "

    <> Now you must go to the USB device first click on "Uninstall "

    <> Then click on "OK " to confirm the settings

    <> Or else you can follow the simple method like After open up the " External drive "

    <> It seems to be Attached /Dettached

    <> You should make sure that The problem and reattaching the Drive

    <> Finally "Restart " your ystem

    That is all



    Good luck

  8. #8
    Dreamer Array
    Join Date
    Jul 2013
    Posts
    99

    Re: Unable to access External Hard Drive in windows 8

    Hello Friend,

    There is because of our PC does need to update that Driver.

    Also there are faulty Drivers in our OS.

    >> So, First try to update this Driver From Device manager.
    And try to Connect External Hard Drive.

    >> If issue Persist , you can Un-install that USB Driver from Device manager.
    >> Right click on that Drive and Click on Un-install
    >> Restart PC.
    >> And Install it again.
    >> Again try to Connect External Hard Drive.

    I hope you will understood.

    All the Best.

  9. #9
    rkv Array
    Join Date
    Jun 2013
    Posts
    262

    Re: Unable to access External Hard Drive in windows 8

    dear friend
    it is not big problem so please try these step
    first of all go to your system desktop And then open the control panel and then open the system and security
    And then open the device manager and update the usb driver
    and restart your system and then connect your external hard drive and
    i hope your problem will be solved by any issue ,,,,,,,

  10. #10
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    322

    Re: Unable to access External Hard Drive in windows 8

    Dear Aspirant ..


    When you are unable to access External Hard drive in windows 8 , look at the simple steps which are recommended below :

    > navigate to control panel

    > select Systems and security

    > select device manager .

    or

    Right click on My computer > Select Manage > device manager


    Select USB driver and update it .

    Restart your device after that .

    Reconnect the External Hard drive .



    Thank you...

  11. #11
    ashu Array
    Join Date
    Mar 2013
    Posts
    91

    Re: Unable to access External Hard Drive in windows 8

    hii friends,
    as you said that it gets connected to other systems successfully.it means that your external hard drive is working properly and there is no problem with its usb cable.you should update your system's usb driver...
    To update usb driver,you can follow these simple steps:-
    1)go to windows 8 metro screen and click on the desktop icon...
    2)click on the 'computer' icon...
    3)click on'open control panel' and then open 'system and security' ..
    4)
    click on 'device manager' and select ' usb controllers'..
    5)update the usb driver and restart your computer..
    hope it works for you...
    all the best...

  12. #12
    abhinandan Array
    Join Date
    May 2013
    Posts
    377

    Re: Unable to access External Hard Drive in windows 8

    Hello*******
    Dear User*******
    ++++++++++++Try this approach for this issue++++++++

    ********** At first connect external drive via USB port.

    **********Now check after connecting what is error occurred.

    **********And check your operating system confrontation.

    **********This is due due to low confrontation of system.

    **********And also corrupted of windows file .

    **********Now repair your OS via insert OS DVD.

    **********After it install that external device software again.

    **********Now re start your device

    **********I think your problem solve by these process.


  13. #13
    swathi123 Array
    Join Date
    Feb 2013
    Posts
    487

    Re: Unable to access External Hard Drive in windows 8

    To solve this problem follow these steps

    • Press win+w to open the search charm
    • Then type Device manager in search
    • Now select the Device Manger
    • Then choose the option Universal Bus Controllers and then expand
    • Now right click on the each drive then select the option uninstall
    • Then click on the option Yes
    • Then restart the system once now it will reload the drivers and then work fine

  14. #14
    sunny12337 Array
    Join Date
    Jan 2013
    Posts
    494

    Re: Unable to access External Hard Drive in windows 8

    Hi,

    There are TWO cases which makes this issue ....

    1. Whenever there is any problem in the respective .. external drive .... then it behaves like that

    2. Another is the respective ports .. which may cause the issue

    So, first of all try to check whether the connected EXTERNAL drive working properly or not

    And now check the USB drivers and ports status ... that is simply connect the OTHER drive ( like USB pendrive ) with the same port and check whether it is working or not

    If it is not working .....then it must be the problem of USB port or USB drivers ... in this case ... Try to update or Re-install the USB drivers and check if it helps

    That is go to run and type devmgmt.msc and click OK ....

    Now expand USB bus controllers option .....and uninstall the USB drivers ...

    After that RESTART the PC ...and re-install the Drivers ... HOPE IT WILL HELP YOU

    Thank you!!!!!!!!!!

  15. #15
    Mohanbabu1 Array
    Join Date
    Aug 2013
    Posts
    4

    Re: Unable to access External Hard Drive in windows 8

    Hi..

    For this you need to update your USB driver..

    For usb drivers..

    execute one command...

    That s devmgmt.msc..

    Now Device manager will open..

    then you can click on USB drivers and right click on it..

    Choose update option update it..

    Now it will update..

    after that restart your system..

    Sure it will work..

    thank you..



  16. #16
    neeraj1000 Array
    Join Date
    Sep 2013
    Posts
    16

    Re: Unable to access External Hard Drive in windows 8

    Dear user

    You may try reinstalling the USB Root Hubs once to refresh the USB connections. The steps are:


    1. Click on Start.
    2. Type Device Manager in the search box.
    3. Click on ‘Device Manager’ in the search results. The device manager will open.
    4. Click on > sign next to ‘USB Universal Bus Controllers’ to expand the category.
    5. Right click on each entry listed under USB Universal Bus Controllers and click on ‘Uninstall’.
    6. Click on ‘Yes’ on the security warning.
    7. Once all the entries have been removed, close the window and restart the system.


    If that does not help, try disabling the security software temporarily to check if that is blocking the device.


    Hope this helps.

  17. #17
    Director Array
    Join Date
    Jun 2013
    Posts
    537

    Re: Unable to access External Hard Drive in windows 8

    >hi friends
    >follow the below steps
    >first of all go to desktop
    >now select the my computer
    >now right click on the my computer
    >now select the manage
    >now select the device manager
    >now select the usb driver
    >now update it
    >now restart your device
    >after restart your device reconnect the wxternal hard drive
    >i hope this information help you
    >all the best

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