1. #1
    Unregistered

    Unable to get any data after changing Microsoft account on Windows 8

    Hi, i have changed my email address for microsoft account on windows 8. After changing it i am unable to see or get mail, calendars, or contacts that i previously set up. Now, how can i get back them all once again, need help!!

  2. #2
    Support Array
    Join Date
    Nov 2012
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    850

    Re: Unable to get any data after changing Microsoft account on Windows 8

    As you are saying that you have changed your microsoft account information and now, can’t access your data that was setup with previous account information. So here you need to configure your mail account again on your system to get back them all or to access them all. Here are some steps that have to be followed by you in order to re-configure account again...

    -> First of all, open the Mail app
    -> Now, select the Settings charm by swipe in from the right edge
    -> Choose the option Add Account, write the details for the account that you need to configure
    -> Select Add

    After adding account your data will be synced and you will be able to see all the data like mail, and contacts etc.

  3. #3
    samerjeet singh Array
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    Re: Unable to get any data after changing Microsoft account on Windows 8

    After changing your microsoft account you will not be able to access the data that you have in old account. Because you have changed your account. And if you want to access your old data than first of all you have to make new mail account on your new microsoft account than you can sync all your data in your new account via new mail address

  4. #4
    Samara Array
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    Re: Unable to get any data after changing Microsoft account on Windows 8

    Here is the solution for your issue!

    1:First of all, open mail app

    2:In mail, give your live id and password

    3:And click on, sign in

    4:After signing into your mail app,

    5:Press windows + c for charm bar

    6:In charm bar, select settings option

    7:In settings options you will find account option press that option

    8:After that,Click on add account

    9:After that, select your required account and then,

    10:Give id and password and click on, sign in

    That's it all your mail will be synced to your mail app!



  5. #5
    mayank sb Array
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    bangalore
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    Re: Unable to get any data after changing Microsoft account on Windows 8

    hi,
    as you told that u changed ur mail id.so all the information would have got lost.
    u need to add ur account to the mail app again.
    open mail app.in that select the option create new account.
    then with ur new id create a new account and make all that changes that u wanted.
    good dat!!!!!!!!!!!!!!

  6. #6
    Dark knight Array
    Join Date
    Dec 2012
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    Re: Unable to get any data after changing Microsoft account on Windows 8

    Hello friend . When you are unable to get any data after changing Microsoft Account on windows 8 Open the mail app and enter the id and password . or Else create a new account , enter the required fields , make all the changes that you wanted . and all the data will be Synchronized . Thank you.

  7. #7
    window Array
    Join Date
    Dec 2012
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    235

    Re: Unable to get any data after changing Microsoft account on Windows 8

    Friend.
    ************************************************** ************************************************** *******************************************
    You need to sign out the current account from the “Change PC settings”. Now go to the start-up screen and then click the Mail application on the Metro screen .Once your application is open, and then you see the “settings” option in the right side edge. After that hit the “Add the account”, where you type the entire asking details in to it and then press the “ADD”. Now you will see your data is now syncing after switching the previous account.

    Thanks...

    ************************************************** ************************************************** ******************************




  8. #8
    Dark knight Array
    Join Date
    Dec 2012
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    322

    Re: Unable to get any data after changing Microsoft account on Windows 8

    Hey...

    when you are unable to get any data after changing Microsoft account on windows 8 :



    Open the mail app .

    Select the settings charm by swipe in from the right edge .

    choose option > Add account , provide the details for the account that you need to configure .

    select Add , after that you can see all the data .




    Thank you....

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